3monkeys Casino Responsible Gaming
At 3monkeys Casino, gambling should always be viewed as entertainment, not as a way to make money or solve financial difficulties. Games are based on chance, and outcomes cannot be predicted or controlled. Set a budget before you play and only use money you can comfortably afford to lose.
Responsible gambling means keeping your play enjoyable, maintaining control over your decisions and recognising when a break or additional support may be helpful. The information below explains the principles, tools and assistance available to help players make informed choices.
Our Responsible Gambling Commitment
3monkeys Casino is committed to promoting a safe and balanced gaming environment for adults in Australia. We encourage players to make deliberate choices about how much time and money they spend on gambling, rather than playing impulsively or chasing previous losses.
Our approach is based on transparency, personal control and early awareness. Gambling should remain one recreational activity among many, not become a priority over work, relationships, health or financial responsibilities. No deposit, bonus or game should be treated as an opportunity to recover money already lost.
Players are encouraged to use the available controls, review their habits regularly and contact us if they need help understanding or applying responsible gambling measures.
Recognising Gambling Concerns
Problem gambling can develop gradually, and the signs may not always be obvious at first. A concern may exist when gambling begins to affect a person's finances, emotions, relationships or daily responsibilities.
Possible warning signs include spending more time or money gambling than planned, repeatedly trying to win back losses, borrowing money to continue playing, hiding gambling activity from others or feeling restless when unable to gamble. Other indicators may include neglecting work or family commitments, using gambling to escape stress and experiencing guilt, anxiety or low mood after playing.
One warning sign does not automatically mean that a person has a gambling disorder. It is still sensible to pause and review your behaviour if gambling no longer feels fully voluntary or enjoyable. Acting early can make it easier to regain control.
Review Your Limits
Setting personal limits before gambling can help turn intentions into practical boundaries. Limits should reflect your income, other financial commitments and the amount of time you can reasonably devote to entertainment. They should never be increased simply because you have lost money.
- Deposit limits: Set a maximum amount that may be deposited over a chosen period, such as a day, week or month.
- Loss limits: Decide the highest amount you are prepared to lose and stop playing when that amount is reached.
- Reality checks: Use reminders to review how long you have been playing and how much you have deposited or spent.
- Cooling-off periods: Take a temporary break from gambling when you feel distracted, frustrated or uncertain about continuing.
- Self-exclusion: Request a longer-term restriction from accessing your account if you need a firm break from gambling activity.
Choose limits before starting a session and treat them as firm boundaries. If a limit is no longer suitable, review it during a period when you are not gambling rather than changing it in the middle of play.
Features That Support Control
3monkeys Casino makes responsible gambling features available through the website to help players manage their activity. These tools are designed to support personal decisions and should be used proactively, before gambling becomes difficult to control.
- Deposit controls allow players to set a preferred maximum for funds added to their account.
- Loss management options help players establish a spending boundary for gambling activity.
- Session or reality-check reminders provide prompts to consider time spent playing and account activity.
- Cooling-off requests allow players to take a temporary break from access to gambling services.
- Self-exclusion provides a stronger restriction for players who want to stop gambling for a longer period.
- Account and transaction information helps players review deposits, withdrawals and recent activity.
Some controls may take effect immediately, while others may be subject to the applicable account process. Players should contact support if they need assistance locating a feature or understanding how a restriction works.
Finding Support and Advice
If gambling becomes difficult to control, seeking professional help is a positive and practical step. You do not need to wait until problems become severe. A qualified counsellor or support service can help you understand your behaviour, plan safer next steps and address related financial or emotional concerns.
For assistance with responsible gambling features or account-related questions, contact 3monkeys Casino at support@3monkeys-casino.online.
Independent external services are also available. They are not partners of 3monkeys Casino and are not operated by 3monkeys Casino:
- Gambling Help Online provides information, counselling and support relating to gambling concerns.
- Australian Government - Gambling Support Services provides information about support options and services in Australia.
The National Gambling Helpline can be reached on 1800 858 858. It is a free and confidential support service for people affected by gambling, including family members and others concerned about someone else's gambling.
Protecting Underage Users
Only individuals aged 18 or older may use the 3monkeys Casino website. Underage gambling is not permitted. Age restrictions help protect children and young people from the financial, emotional and social risks associated with gambling.
Players must provide accurate information when required and must not allow anyone under 18 to access their account. We may apply age and identity verification procedures where appropriate. If an adult believes that a minor has accessed an account or gambling services, the matter should be reported promptly so suitable steps can be considered.
Parental Controls at Home
Parents and guardians can take additional steps to reduce the risk of children accessing gambling websites. Account security is important, but it should be supported by appropriate controls on household devices and networks.
- Keep account usernames, passwords and payment details private.
- Use strong passwords and avoid saving them where children can access them.
- Enable device, browser or network-level parental controls where available.
- Keep phones, tablets and computers protected with individual passcodes.
- Log out after using a gambling account, especially on shared devices.
- Explain in an age-appropriate way that gambling is for adults and is not a source of income.
Parental controls can reduce access but may not prevent every attempt to reach gambling content. Adults remain responsible for securing their accounts and supervising devices used by children.
Practical Ways to Stay in Control
Responsible gambling is easier when simple habits are followed consistently. The following suggestions can help keep gambling within planned recreational boundaries:
- Set a gambling budget using disposable income only, never rent, bills, savings or borrowed funds.
- Decide how long you will play before starting and take regular breaks away from the screen.
- Never chase losses or increase stakes because you hope to recover money quickly.
- Avoid gambling when tired, upset, under the influence of alcohol or affected by strong emotions.
- Keep gambling separate from essential financial tasks and check your account activity regularly.
- Do not borrow money, sell belongings or use credit to fund gambling.
- Maintain other interests, social activities and routines outside the casino.
- Talk honestly with someone you trust if gambling is causing worry or secrecy.
- Use a cooling-off period or self-exclusion as soon as you feel that a firmer break is needed.
Keeping This Policy Current
3monkeys Casino may update this responsible gambling policy when services, website features or responsible gambling practices change. Any revised version will replace the previous version once published on the website.
Players should review this page periodically to remain familiar with the available controls, support information and account procedures. Continued use of the website after an update may indicate that the player has read and understood the revised information, subject to any rights or requirements that apply.
If you have questions about the policy or need help using a responsible gambling feature, please contact 3monkeys Casino before continuing to play.
Last updated: