3monkeys Casino Terms & Conditions
- Agreement to These Terms
- Who May Use the Casino
- Creating Your Player Account
- Identity and Security Checks
- Funding Your Account
- Withdrawal Rules
- Promotional Offers and Bonuses
- Using the Platform Properly
- Conduct That Is Not Allowed
- Ownership of Website Materials
- Liability Boundaries
- When Access May Be Restricted
- Handling of Personal Information
- Playing with Control
- Changes to These Conditions
- How to Contact 3monkeys Casino
These Terms and Conditions govern access to and use of 3monkeys Casino, including its website, games, payment services, promotions and related features. By creating an account or using the services, you confirm that you have read, understood and agreed to these terms.
Please review this document carefully before playing. If you do not accept any part of it, you must not register, deposit funds or use 3monkeys Casino. Certain promotions, games or payment methods may also be subject to additional rules displayed at the relevant time.
Agreement to These Terms
These Terms and Conditions form a binding agreement between you and 3monkeys Casino. They apply whenever you visit the website, open an account, participate in a game, claim an offer or use any associated service.
By continuing to use the platform, you confirm that all information supplied by you is accurate and that you will comply with these terms, applicable laws and any instructions shown on the website. If a specific promotion or product rule conflicts with these terms, the specific rule will apply only to that promotion or product.
Who May Use the Casino
3monkeys Casino is available only to individuals who are at least 18 years old. You must also be legally permitted to access online gambling services in the place where you are located. It is your responsibility to check the rules that apply to you before using the website.
We may refuse registration or restrict access where we reasonably believe that a person is underage, located in a restricted jurisdiction, acting for another person or otherwise unable to enter into a valid agreement.
Creating Your Player Account
You may hold only one personal account unless 3monkeys Casino has expressly approved an exception in writing. Registration details must be complete, current and truthful. You must update information promptly if it changes.
Your login credentials are personal to you. Keep them confidential and take reasonable steps to prevent unauthorised access. You must notify 3monkeys Casino promptly if you suspect that your account has been compromised. Activity carried out through your account may be treated as your activity until we receive effective notice of unauthorised use.
Accounts must not be sold, transferred, lent or operated for the benefit of another person. You may not register on behalf of a business, group or undisclosed third party without prior authorisation.
Identity and Security Checks
We may carry out identity, age, address, payment and source-of-funds checks before or after account registration. You may be asked to provide documents that are clear, valid and consistent with the information held on your account.
Verification can affect access to games, deposits, promotions or withdrawals until it is completed. Documents must belong to you and must not be altered. Where information cannot be verified, we may request further evidence, suspend relevant activity or close the account in accordance with these terms.
Funding Your Account
Deposits must be made using a payment method held in your name or one that you are authorised to use. You must not deposit funds obtained unlawfully or use another person's payment credentials. We may reject, reverse or review a transaction where ownership or legitimacy is unclear.
Before depositing, check the amount carefully and consider a budget that you can afford to lose. Deposits are intended for play and are not a savings or investment service. Payment processing times may vary according to the selected method and any checks required.
We do not accept responsibility for charges imposed by banks, card providers or other payment services. You should review the applicable transaction information before confirming a deposit.
Withdrawal Rules
You may request a withdrawal of eligible winnings through the methods made available on your account. We may require completion of verification before releasing funds and may return a withdrawal to the original payment method where this is appropriate.
Withdrawals are processed within a reasonable period after any required checks are complete. Delays may occur because of payment-provider processing, incorrect account details, technical issues or responsible gambling reviews. We may refuse a withdrawal connected with a breach of these terms or unlawful activity.
Any minimum or maximum withdrawal limits, fees and processing conditions will be shown where relevant. You remain responsible for checking that payment details are accurate before submitting a request.
Promotional Offers and Bonuses
Bonuses, free games, rewards and promotional campaigns are governed by the terms displayed with each offer. These may include eligibility requirements, expiry dates, wagering conditions, maximum bet rules, qualifying games and withdrawal restrictions.
Only one promotion may be available to a player or household where the offer rules state this. We may cancel or amend a reward if it was claimed in error, obtained through duplicate accounts, used contrary to its conditions or associated with suspicious activity.
Bonus funds and related winnings may be removed when the applicable requirements are not met. Before opting in, you should read the offer conditions and confirm that you understand how they affect play and withdrawals.
Using the Platform Properly
You agree to use 3monkeys Casino only for lawful personal entertainment. You must follow the instructions displayed on the website and use the games, account features and payment services in good faith.
You must provide truthful information, protect your account, use compatible and secure equipment, and avoid conduct that could interfere with the operation or security of the platform. Any software, strategy or activity that places unreasonable strain on the website may be restricted.
Conduct That Is Not Allowed
The following activities are prohibited:
- Using an account while under the age of 18 or allowing another person to use your account.
- Creating multiple accounts or attempting to bypass an account restriction, self-exclusion measure or verification process.
- Using stolen, fraudulent or unauthorised payment methods.
- Manipulating games, exploiting software errors or using automated systems, bots or other tools to obtain an unfair advantage.
- Engaging in money laundering, fraud, collusion or any other unlawful conduct.
- Uploading malicious code or attempting to disrupt, reverse engineer or gain unauthorised access to the website.
- Providing false, misleading or incomplete information during registration or verification.
Where prohibited conduct is suspected, we may investigate, restrict the account, cancel affected transactions or take other action permitted by these terms.
Ownership of Website Materials
Unless stated otherwise, the website, software, text, graphics, logos, design and other content used by 3monkeys Casino are protected by applicable intellectual property rights. You receive a limited, personal and non-transferable permission to access the platform for its intended purpose.
You must not copy, publish, modify, distribute, sell, frame, scrape or commercially exploit any part of the website without prior written permission. This permission ends automatically if your account is closed or your use of the platform breaches these terms.
Liability Boundaries
3monkeys Casino aims to provide a reliable service but does not guarantee that the website, games or payment functions will always be available, uninterrupted or free from errors. Access may be affected by maintenance, technical faults, telecommunications problems or events outside reasonable control.
You are responsible for your equipment, internet connection, account security and decisions to play. To the extent permitted by applicable law, 3monkeys Casino is not responsible for losses caused by inaccurate information supplied by you, unauthorised access resulting from your failure to protect credentials, payment-provider issues or your violation of these terms.
Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited.
When Access May Be Restricted
We may suspend, limit or close an account where verification is incomplete, these terms have been breached, suspicious activity is detected, payment concerns arise or continued access may create a compliance or player-safety concern.
We may also take action where required to protect the platform, other players or the integrity of games. Depending on the circumstances, pending bets may be settled under the applicable game rules, while balances may be reviewed before any remaining eligible funds are released.
You must not open another account or attempt to circumvent a restriction without our approval.
Handling of Personal Information
Personal information is handled in accordance with the privacy information made available by 3monkeys Casino. We may collect and use information needed to operate accounts, process payments, verify identity, prevent fraud, provide support, meet applicable obligations and improve the service.
You should ensure that information supplied to us is accurate and current. Third-party payment providers and service partners may process information where necessary to deliver their functions. By using the platform, you acknowledge that electronic communications may be used for account, security and service-related purposes.
Playing with Control
Gambling should remain an affordable form of entertainment and should not be used to address financial difficulties. Set personal limits before playing and never chase losses or play with money needed for essential expenses.
3monkeys Casino may provide account tools or restrictions intended to help you manage your play. You may request information about available responsible gambling options through customer support. If gambling is causing concern, stop playing and seek independent assistance from an appropriate professional or support service.
Do not gamble when distressed, impaired or under pressure from another person. You remain responsible for deciding whether gambling is suitable for you.
Changes to These Conditions
3monkeys Casino may update these terms to reflect changes to the service, security practices, promotions or applicable requirements. The current version will be made available on the website with its effective date where appropriate.
Material changes may be communicated through the website or another suitable account communication. Your continued use of the platform after an update takes effect indicates acceptance of the revised terms. If you do not agree, you must stop using the services and may request account closure.
How to Contact 3monkeys Casino
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling features, contact 3monkeys Casino at [email protected].
When contacting support, provide enough information for your request to be identified, but do not send passwords or unnecessary payment credentials. We may ask account-security questions before discussing private account information or taking action on your instructions.
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